Login

Register

Login

Register

COVID-19 Update

AN IMPORTANT UPDATE FOR OUR PATIENTS

New Online Ordering Process – Leafly

Scroll down to learn more
LAST UPDATED: Monday, May 10, 2020
Thank you for your continued patience during this challenging time. As a Registered Organization in the NYS Medical Marijuana Program, Citiva/Be. has been designated an essential business by New York State. We will continue to provide medicine to all of our patients, while adhering to social distancing guidelines and additional recommendations from federal, state and local health agencies.

To better service patients and follow  social distancing protocols for our patients and staff, we have transitioned to a curbside pickup and/or online reservation process at our locations. This will allow our teams to continue to serve and provide medicine to you in the safest and most efficient manner possible.
All orders must be made & picked up same day. Place orders between 11am-3pm during open days of operation. Orders must be picked up same day, from 12-4pm. If you are unable to pick up your reservation by 4pm, your order will be cancelled and you will need to place a new reservation the next day we are open.
If you have any questions or concerns, please get in touch with us at info@citiva.com.
 

CITIVA BROOKLYN – ONLINE RESERVATIONS ONLY

Online Reservations: 11am – 3pm

Open to Patients for Picks ups: Thursday & Friday 12-4pm | Closed: Saturday-Wednesday

NEW PATIENT? If you are a new patient, please email us at  nybko@citiva.com, to set up a teleconsultation with a pharmacist.

TO PLACE AN ORDER

  1. View the online Brooklyn Menu and place your order same-day between 11am-3pm. Same day pick-up by 4pm only.
  2. Select preferred items and “Add to Bag”.
  3. To checkout, review your cart in the top right corner on the menu and click “Reserve on Leafly”.
  4. Follow prompts to create a Leafly username and password. Complete the checkout and confirm your order.
  5. Wait to receive the following texts from a Citiva/Be. Dispensary Associate:
    • Text 1: Stating “Your order is being prepared”
    • Text 2: Confirming “Your order is ready to pick-up”
  6. Ensure you have your NYS Medical Marijuana Program Registry ID card and a government-issued ID as well as cash/CanPay and head to the dispensary to pick-up your products before 4pm. If you are unable to pick up your reservation by 4pm, your order will be cancelled and you will need to place a new reservation the next day we are open.

*NO ORDER MODIFICATIONS CAN BE MADE AT PICK UP* Live chat with Citiva/Be. Dispensary Associates is available on Leafly. Use this feature if you need to redeem discounts. Please use the name on your Medical Marijuana Program Registry ID card to prevent delays filling your order.

HUDSON VALLEY – ONLINE RESERVATIONS ONLY – *Curbside Pick Up Only*No ATM Available 

Online Reservations: 11am – 3pm

Open to Patients for Pickup: Tuesday & Wednesday 12-4pm | Closed: Thursday-Monday

NEW PATIENT? If you are a new patient, please email us at  NYWFO@citiva.com, to set up a teleconsultation with a pharmacist.

TO PLACE AN ORDER:

    1. View the online Hudson Valley Menu and place your order between 11am-4pm. Same day pick-up by 4pm only.
    2. Select preferred items and “Add to Bag”.
    3. To checkout, review your cart in the top right corner on the menu and click “Reserve on Leafly”.
    4. Follow prompts to create a Leafly username and password. Complete the checkout and confirm your order.
    5. Wait to receive the following texts from a Citiva/Be. Dispensary Associate:
      • Text 1: Stating “Your order is being prepared”
      • Text 2: Confirming “Your order is ready to pick-up”
    6. Ensure you have your NYS Medical Marijuana Program Registry ID card and a government-issued ID as well as cash/CanPay and head to the dispensary to pick-up your products before 4pm. If you are unable to pick up your reservation by 4pm, your order will be cancelled and you will need to place a new reservation the next day we are open.

*NO ORDER MODIFICATIONS CAN BE MADE AT PICK UP* Live chat with Citiva/Be. Dispensary Associates is available on Leafly. Use this feature if you need to redeem discounts. Please use the name on your Medical Marijuana Program Registry ID card to prevent delays filling your order.

STATEN ISLAND – ONLINE RESERVATIONS ONLY 

Online Reservations: 11am – 3pm

Open to Patients for Pickup: Thursday & Friday 12-4pm | Closed: Saturday-Wednesday

NEW PATIENT? If you are a new patient, please email us at  CSIO@citiva.com, to set up a teleconsultation with a pharmacist.

TO PLACE AN ORDER:

  1. View the online Staten Island Menu and place your order between 11am – 4pm. Same day pick-up by 4pm only.
  2. Select preferred items and “Add to Bag”.
  3. To checkout, review your cart in the top right corner on the menu and click “Reserve on Leafly”.
  4. Follow prompts to create a Leafly username and password. Complete the checkout and confirm your order.
  5. Wait to receive the following texts from a Citiva/Be. Dispensary Associate
    • Text 1: Stating “Your order is being prepared”
    • Text 2: Confirming “Your order is ready to pick-up”
  6. Ensure you have your NYS Medical Marijuana Program Registry ID card and a government-issued ID as well as cash/CanPay and head to the dispensary to pick-up your products before 4pm. If you are unable to pick up your reservation by 4pm, your order will be cancelled and you will need to place a new reservation the next day we are open.

*NO ORDER MODIFICATIONS CAN BE MADE AT PICK UP* Live chat with Citiva/Be. Dispensary Associates is available on Leafly. Use this feature if you need to redeem discounts. Please use the name on your Medical Marijuana Program Registry ID card to prevent delays filling your order.

 

Tips to Save Time on Your Transactions

  • Download the CanPay App – Save time at checkout with CanPay’s NO FEE debit transactions. Accepted at all of our dispensary locations. Learn more at www.canpayapp.com.
    • Please download the CanPay app prior to visiting, and allow a few days for the app to link to your bank or financial institution.
  • Plan Ahead – Check out our website at www.citiva.com/covid-19-update for real-time updates on our hours of operation and additional information.

Click the image below to RSVP!

Newsletter Sign Up

* indicates required




About You *