Patient Registration

Five Steps for Patient Access to Medical Marijuana

  • STEP 1

    Contact Your health care provider

    Contact your registered practitioner to see if medical marijuana may help to alleviate the symptoms of your condition. Practitioners must be registered with the New York State Department of Health Medical Marijuana Program in order to issue you a certification. Visit the NYS DOH website to view a list of registered Medical Marijuana Program practitioners.

  • STEP 2

    Obtain Patient Certification

    Obtain a certification for medical marijuana from a registered practitioner. Your practitioner will determine if medical marijuana is appropriate for your condition.

  • STEP 3

    Register Online

    Login to my.ny.gov to create your account and complete a Health Application in the Medical Marijuana Data Management System. Your New York State Medical Marijuana Program Registry ID card will arrive in the mail a few days after your registration is submitted.

  • STEP 4

    Designate a Caregiver

    Patients can designate a maximum of two caregivers when they register. Designated caregivers must then register by following the same process found in steps 1, 2, and 3 above. A New York State Medical Marijuana Program Registry ID Card will arrive in the mail a few days after your caregiver registration is submitted. You can learn more about registering as a designated caregiver here.

  • STEP 5

    Purchase Product

    Bring your New York State Medical Marijuana Program Registry ID card and patient certification from your registered practitioner into to any Citiva Medical dispensary location to meet with one of our pharmacists for a first-time patient consultation. Visit the NYS DOH website for a list of registered organizations authorized to dispense medical marijuana in New York. You can also learn more about our current Citiva locations here.


New York State Has Approved Medical Marijuana

The New York State Medical Cannabis Program has approved the use of cannabis for patients with the following severe, debilitating or life-threatening conditions:*

  • Cancer
  • HIV Infection or AIDS
  • Amyotrophic Lateral Sclerosis (ALS)
  • Parkinson’s Disease
  • Multiple Sclerosis
  • Spinal Cord Injury with Spasticity
  • Epilepsy
  • Inflammatory Bowel Disease
  • Neuropathy
  • Huntington’s Disease
  • Post-Traumatic Stress Disorder
  • Chronic Pain (as defined by 10 NYCRR §1004.2(a)(8)(xi))
  • Pain that degrades health and functional capability as an
    alternative to opioid use or substance use disorder.

Clinically Associated Conditions, Symptoms or Complications:

  • Cachexia or Wasting Syndrome
  • Severe or Chronic Pain
  • Severe Nausea
  • Seizures
  • Severe or persistent muscle spasms
  • Post-Traumatic-Stress-Disorder (PTSD)
  • Opioid Use Disorder

For more information on qualifying conditions please visit:


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