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5 Requirements for Patient Access
Contact Your health care provider
Contact your practitioner to see if Medical Cannabis may help. Practitioners must be registered with DOH in order to issue you a certification. Visit the NY DOH website to view a list of registered program practitioners.
Obtain Patient Certification
Obtain patient certification from a registered practitioner, if appropriate for your condition.
Login to NY DOH to create your account and complete a Health Application in the Medical Cannabis Management System. Your ID card will arrive in the mail a few days after your registration is submitted.
Designate a Caregiver
Patients can designate a maximum of two caregivers when they register. Designated caregivers must then register by following the same process found in steps 1, 2, and 3 above. An ID Card will arrive in the mail a few days after your caregiver registration is submitted. You can learn more about registering as a designated caregiver here.
Bring your ID card and certification from your healthcare provider into Citiva to meet with our pharmacy team and have a first-time consultation. Visit the NY DOH website for a list of registered organizations in New York. You can also learn more about our current Citiva locations here.
New York State Has Approved Medical Cannabis
The New York State Medical Cannabis Program has approved the use of cannabis for patients with the following severe, debilitating or life-threatening conditions:*
- HIV Infection or AIDS
- Amyotrophic Lateral Sclerosis (ALS)
- Parkinson’s Disease
- Multiple Sclerosis
- Spinal Cord Injury with Spasticity
- Inflammatory Bowel Disease
- Huntington’s Disease
- Post-Traumatic Stress Disorder
- Chronic Pain (as defined by 10 NYCRR §1004.2(a)(8)(xi))
- Pain that degrades health and functional capability as an
alternative to opioid use or substance use disorder.
Clinically Associated Conditions, Symptoms or Complications:
- Cachexia or Wasting Syndrome
- Severe or Chronic Pain
- Severe Nausea
- Severe or persistent muscle spasms
- Post-Traumatic-Stress-Disorder (PTSD)
- Opioid Use Disorder
For more information on qualifying conditions please visit: